Beauty Concept

At Beauty Concept, we are honored to be part of your self-care. Your time with us is reserved just for you, so please let us know if your plans change. Cancellations & Rescheduling • Please provide at least 24 hours notice if you need to cancel or reschedule your appointment. • Cancellations made with less than 24 hours notice may result in a 30% service fee. Missed Appointments • If you miss your appointment without notice, a 100% fee of the scheduled service will be charged. • After two missed appointments, we may require prepayment to book future appointments. Late Arrivals • If you’re running late, please let us know. We’ll always do our best to accommodate you. • If you arrive more than 15 minutes late, we may need to adjust your service or reschedule. In this case, a 30% fee may apply. Service Adjustment If you decide during your appointment to skip part of your service, we completely understand. • A minimum 30% fee will apply to cover the time and preparation reserved for you. • Whenever possible, we’ll gladly adjust your service or suggest an alternative treatment within your appointment time. • For future visits, letting us know in advance about any changes helps us prepare the best experience for you. Kind Reminder We completely understand that life happens and emergencies occur. If something unexpected comes up, please reach out—we’ll always do our best to work with you. Thank you for respecting our time and allowing us to continue providing the best care to all of our wonderful clients. 💖